Terms of Use

Innovating Communities (IC) is an online training platform focussed on design-thinking.

In order to protect the experience and safety of people who use IC, there are some limitations on the type of content and behavior that we allow. These are stated in our rules below. All IC users must agree to accept these Terms of Use. Failure to adhere to them may result in the following;

  • temporarily limiting your ability to create post content to or interact with IC;
  • asking you to verify account ownership with a phone number or email address; or
  • permanently suspending your account(s).

If you attempt to evade a permanent suspension by creating new accounts, we will suspend your new accounts.

Please note that we may need to change these terms of use from time to time and reserve the right to do so.

The most current version is always available here.

Content Boundaries and Use of Innovating Communities

Intellectual property


We reserve the right to suspend accounts or take other appropriate action when someone’s brand or trademark, including business name and/or logo, is used in a manner that may mislead or confuse others about your brand affiliation.


We will respond to clear and complete notices of alleged copyright infringement. All rights reserved to Innovating Communities 2020 (Icecream Architecture Ltd)

Graphic violence and adult content

We consider graphic violence to be any form of gory media related to death, serious injury, violence, or surgical procedures. We consider adult content to be any media that is pornographic and/or may be intended to cause sexual arousal.

IC does not allow any form of graphic violence and/or adult content in any post, image, message or comment nor do we allow any form of inappropriate or aggressive language. We hold the right to remove any content which uses violent, graphic, adult content, inappropriate or aggressive language or imagery from the site. Continued posting of this imagery or language will result in your permanent removal of the site.

Unlawful use

You may not use our service for any unlawful purposes or in furtherance of illegal activities. By using IC, you agree to comply with all applicable laws governing your online conduct and content.

Abusive Behavior

We believe in freedom of expression and open dialogue, but that means little as an underlying philosophy if voices are silenced because people are afraid to speak up. In order to ensure that people feel safe expressing diverse opinions and beliefs, we prohibit behavior that crosses the line into abuse, including behavior that harasses, intimidates, or uses fear to silence another user’s voice.

Context matters when evaluating for abusive behavior and determining appropriate enforcement actions. Factors we may take into consideration include, but are not limited to whether:

  • the behavior is targeted at an individual or group of people;
  • a report has been filed by the target of the abuse or a bystander;
  • the behavior is newsworthy and in the legitimate public interest.

Violence and physical harm


You may not make specific threats of violence or wish for the serious physical harm, death, or disease of an individual or group of people. This includes, but is not limited to, threatening or promoting terrorism. You also may not affiliate with organisations that — whether by their own statements or activity both on and off the platform — use or promote violence against civilians to further their causes.

Suicide or self-harm:

You may not promote or encourage suicide or self-harm. When we receive reports that a person is threatening suicide or self-harm, we may take a number of steps to assist them, such as reaching out to that person and providing resources such as contact information for our mental health partners.

Child sexual exploitation:

You may not promote child sexual exploitation.

Abuse and hateful conduct


You may not engage in the targeted harassment of someone, or incite other people to do so. We consider abusive behavior an attempt to harass, intimidate, or silence someone else’s voice. Unwanted sexual advances: You may not direct abuse at someone by sending unwanted sexual content, objectifying them in a sexually explicit manner, or otherwise engaging in sexual misconduct.

Hateful conduct:

You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.

Hateful imagery and display names:

You may not use hateful images or symbols in your profile image or profile header. You also may not use your username or profile bio to engage in abusive behavior, such as targeted harassment or expressing hate towards a person, group, or protected category.

Private information and intimate media

Private information:

You may not publish or post other people's private information without their express authorisation and permission.

Intimate media:

You may not post or share intimate photos or videos of someone that were produced or distributed without their consent.

Threats to expose/hack:

You may not threaten to expose someone’s private information or intimate media. You also may not threaten to hack or break into someone’s digital information.


You may not impersonate individuals, groups, or organisations in a manner that is intended to or does mislead, confuse, or deceive others.

Spam and Security

We strive to protect people on IC from technical abuse and spam. To promote a stable and secure environment on IC, you may not do, or attempt to do, any of the following while accessing or using IC:

  • Access, tamper with, or use non-public areas of IC, it’s computer systems, or database
  • Probe, scan, or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures.
  • Interfere with or disrupt the access of any user, project or organisation, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing IC’s services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on IC.
  • Malicious content:​ You may not publish or link to malicious content intended to damage or disrupt another person’s browser or computer or to compromise a person’s privacy.
  • Spam:​ You may not use IC’s services for the purpose of spamming anyone. Spam is generally defined on IC as bulk or aggressive activity that attempts to manipulate or disrupt users or projects, resources, opportunities and events. We consider this bulk aggressive activity to include;
    • Multiple messages or comments which are not in the spirit of IC;
    • If you post events, resources, opportunities and projects which do not belong to you and which other users report as not your own.
    • if you post misleading, deceptive, or malicious links (e.g., affiliate links, links to malware/clickjacking pages, etc.);
    • if you create fake accounts, account interactions, or impressions;

Content Visibility

Accounts under investigation or which have been detected as sharing content in violation of these terms of use may have their account suspended or deleted.

Using Innovating Communities

Who can use IC

IC is open to all users.

Anyone who agrees to our Terms of Use accepts these terms on behalf of themselves and any organisation they add. If you are accepting these Terms of use on behalf of an organisation you must be authorised to do this by said organisation.

How to use IC

You are responsible for the content and how you use IC platform and you should only provide the content you are comfortable sharing.

IC does not represent the content shared by others on this page nor is responsible for its authenticity, however if you understand content to be untrue or offensive you have the right to report it to the platform to be dealt with.

By accepting our Terms of Use you agree that information you share and services you use are done so at your own risk. You understand by using IC you may be exposed to inaccurate or inappropriate content.

IC is used for the following services.

  • for sharing ideas and information about yourself, your organisation or projects you are undertaking
  • to communicate with other users of the site, including Trainers and Co-trainers
  • To engage in design-thinking training programmes, access training materials and submit your work
  • To search for and explore events, groups and projects that exist across the areas covered by IC

The use of IC beyond these five services is not permitted and use of the site beyond these services will result in your account and any content you have posted being suspended or permanently deleted.

Your Rights

You retain your rights to any content you submit, post or display on or through IC. However by sharing this content on IC you allow worldwide access to this information.

Your Profile

You may need to create an account to find information on IC. Without an account you will be unable to message, comment, like or interact with any information through the site. If you create an account with IC you are solely responsible for safeguarding this. Therefore, use a strong, private password and do not share this publicly. We are not liable for your failure to safeguard your account.

You can control your account and the levels of visibility and information to choose to share on IC. There is a functionality to hide your profile from other users, however you sacrifice this hidden profile if you choose to message, comment, like, post or interact on the site. By agreeing to our Terms of Use you agree to understanding that you cannot have a hidden or private profile and interact on the site.

Site administrators and Trainers from IC have the right to view your profile, even if you have chosen to hide it from other users. This right is reserved to ensure Trainers can deliver training programmes effectively and that site administrators can ensure the platform works effectively and resolve any technical issues that may occur.

Your right to use IC

IC is a free platform which gives anyone who agrees to its Terms of Use the right to use its services for the above uses.

Limitation of Liability

IC is not liable for personal loss or damages which you may incur from use of the site.


These Terms of Use may be updated on occasions. The most up-to-date terms and conditions can be found here.

This Terms of Use has been updated on 30/11/20 in compliance with GDPR laws on behalf of Innovating Communities by the Data Protection Officer Sarah Frood (Icecream Architecture. Ltd).

All Rights Reserved Innovating Communities © 2020

Icecream Architecture Ltd
54 Cook St
G5 8JN
Company No. SC468989
VAT Reg. 179619946

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